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Credit Card Payments & Donor Information Management for Nonprofits
Integrating Credit Card Processing with Donor Information

By Joanne Fritz, About.com

It is very difficult to compare donor management systems that also process credit cards and that integrate seamlessly with your nonprofit website. Fortunately, some excellent work in comparing donor management and credit card processing has been accomplished by nTEN and Idealware.

Since we are focusing on credit card processing, we have extracted information from nTen's excellent "Consumers Report" on low-cost donor management systems. The information below includes seven companies on nTen's list of top ten best donor management software systems in the low-cost category, that offer credit card processing. These systems have been rated by nTEN by attribute (such as credit card acceptance and management).

Before making any decisions about these systems, be sure to read the entire report from nTEN and Idealware. It is a wonderful introduction to donor software, and it is customized to yield information specifically for the small to mid-size nonprofit.

Comparison of Donor Software W/Credit Card Processing
SOFTWARE COST COST
1 User/900 Donors 3 Users/20,000 Donors
1st Year/Yearly 1st Year/Yearly
DonorPerfect Online (Full) (Rated Excellent) $2000 - $3000/$2400 - $3600 $5000 - $6000/$6000 - $7000
DonorPro (Rated Good) $3480/$1980 $4620/$3120
eTapestry (Basic)(Rated Fair) $444/$774 $4032/$4866
Giftworks Premium (Full) (Rated Good) $1346/$0 $4038/$0
Neon (Rated Excellent) $859/$540 $3939/$2820
Orange Leap MPX Installed (Rated Fair) $0/$1188 $0/$3564
Sage Fundraising 50 (Rated Good) $3400/$850 $5900/$1475
**"Basic" refers to the least expensive version available; "Full" refers to a version with all relevant modules and upgrades.

Adapted from "A Consumers Guide to Low Cost Donor Management Systems" from nTen and Idealware, April 2009

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