Donor Management Software
Name of product:Raiser's Edge
About how long have you used this product?:4 years
I think Raiser's Edge is an excellent database for tracking alumni and donors and in particular donor contacts. It has powerful tools to pull mailing lists, search for donors and alumni by geographic area, giving level, etc. My only complaint is that for the average user, the query portion can be quite cumbersome to learn and confusing. In our organization I would prefer they have a Rasier's Edge expert who could assist with these type of tasks, as it is incredibly time consuming.
How easy is the product to learn?Takes some time but not bad
Is the company helpful?Somewhat Helpful
What do you wish this product would do?
Simply the query/export process.
What are the best points of this product?
Ability to track a history with a donor through action reports/proposals.