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Raiser's Edge

Reader Reviews: Best and Worst Donor-Customer Relations Management Systems for Nonprofits

User Rating 4 Star Rating

By Marcie Fritz-Reichenbacher

Donor Management Software

Name of product: 

Raiser's Edge

About how long have you used this product?: 

4 years

My Review 

I think Raiser's Edge is an excellent database for tracking alumni and donors and in particular donor contacts. It has powerful tools to pull mailing lists, search for donors and alumni by geographic area, giving level, etc. My only complaint is that for the average user, the query portion can be quite cumbersome to learn and confusing. In our organization I would prefer they have a Rasier's Edge expert who could assist with these type of tasks, as it is incredibly time consuming.

How easy is the product to learn? 

Takes some time but not bad

Is the company helpful? 

Somewhat Helpful

What do you wish this product would do? 

Simply the query/export process.

What are the best points of this product? 

Ability to track a history with a donor through action reports/proposals.

What size nonprofit is this product good for? 

Any Size

How Expensive Is This Product 

Moderate

Would you recommend this to a friend? 

Yes

Joanne Fritz, About.com Nonprofit Charitable Orgs, says:

Raiser's Edge is a product of Blackbaud. Widely used among nonprofits, especially in universities.

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